This privacy policy applies to the Variablegrid mobile application (hereinafter referred to as “the Application”), created by Variablegrid Adaptive Power Inc. (hereinafter referred to as “the Service Provider”), as a free service. This service is provided “AS IS.”

Collection and Use of Information

The Application collects information when you download and use it. This information may include:

• Your device’s IP address (e.g., Internet Protocol address)
• The pages of the Application you visit, the date and time of your visit, and the time spent on those pages
• The total time spent in the Application
• The operating system used on your mobile device
• Your first and last name, email address, and phone number
• Your address, city, province or state, and postal or ZIP code

The Application does not collect precise information about the geographic location of your mobile device.

The Service Provider may use the information you provide to contact you occasionally to share important information, required notices, or promotional offers.

Compliance with Quebec’s Loi 25

The Service Provider complies with Quebec’s Loi 25 on the protection of personal information. We follow best practices in transparency, explicit consent, data access, correction, and portability.

You have the right to:

• Access personal information we hold about you
• Correct any inaccurate or incomplete information
• Withdraw your consent at any time
• Request the deletion of your data
• Be informed of any significant use or disclosure of your personal information
• File a complaint with Quebec’s Commission d’accès à l’information (CAI) in case of non-compliance

To exercise your rights, please contact us at: support@variablegrid.com

Third-Party Access

Only aggregated and anonymized data is periodically transmitted to external services to help the Service Provider improve the Application and its services. The Service Provider may share your information with third parties as described in this policy.

Please note that the Application uses third-party services that have their own privacy policies for handling data. Here is the link to the privacy policy of a third-party provider used by the Application:

• Google Play Services

The Service Provider may disclose user-provided or automatically collected information:

• As required by law, such as to comply with a subpoena or similar legal process
• When disclosure is believed in good faith to be necessary to protect our rights, your safety or the safety of others, investigate fraud, or respond to a government request
• To trusted service providers who work on our behalf, who do not use the information for independent purposes, and who have agreed to adhere to the provisions of this policy

Opt-Out Rights

You may stop all collection of information by the Application at any time by uninstalling it using the standard uninstall processes available on your mobile device or through your device’s application marketplace.

Data Retention Policy

The Service Provider will retain the information you provide for as long as you use the Application and for a reasonable time afterward. If you wish to have this data deleted, please contact us at support@variablegrid.com, and we will respond within a reasonable timeframe.

Minors

The Application is not intended for individuals under the age of 13. The Service Provider does not knowingly collect personal information from children under 13 years old.

If we discover that a child under 13 has provided personal information, that data will be promptly deleted from our servers. If you are a parent or guardian and become aware that your child has provided us with personal information, please contact us at support@variablegrid.com so we can take appropriate action.

Security

The Service Provider takes the security of your information very seriously. We use physical, electronic, and procedural safeguards to protect the information we process and store.

Changes

This privacy policy may be updated from time to time. Any significant changes will be communicated through an update to this page or a notification within the Application. It is recommended that you review this policy regularly, as continued use of the Application constitutes your acceptance of any changes.

This policy is effective as of September 13, 2024.

Your Consent

By using the Application, you consent to the processing of your information as described in this policy, including future updates.

Contact Us

If you have any questions regarding privacy, data access, or your rights, please contact us at: support@variablegrid.com